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Personal meeting, understanding of the problem and the situation of the company
Defining goals and mission, estimates about scope and cost together with the contracting partner
Clarification of the conditions for a successful contract fulfilment with a structured mandate acceptance procedure
Solution-oriented approach with focus on results and agreed milestones
Regular exchange with contracting partner, management team and further stakeholders
Periodic information to all employees about current status of activities and the results
Ongoing progress and success monitoring
Closing of mandate and customer satisfaction survey to assure quality and continuous improvement
Titel
- Christoph G. Wasserer -